Introduction
Secure Technology Solutions Ltd (“STSL”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information responsibly, transparently and securely.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about our products and services, or otherwise engage with us.
By using our website, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.
Data Controller
For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is:
Secure Technology Solutions Ltd
Email: [email protected]
Telephone: +44 (0) 333 210 6000
Information We Collect
We may collect and process the following types of information:
Information You Provide
Name
Job title
Organisation name
Email address
Telephone number
Postal address
Information submitted through contact forms, emails or telephone conversations
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Operating system
Website usage data
Cookie and analytics information
Business Relationship Information
Where relevant, we may maintain records relating to:
Product and service enquiries
Customer support requests
Business communications
Contractual and commercial relationships
How We Use Your Information
We may use personal information to:
Respond to enquiries and requests
Provide information about our products and services
Arrange demonstrations, consultations and meetings
Deliver products and services
Provide customer support
Improve our website, products and services
Maintain the security and integrity of our systems
Manage business relationships
Comply with legal and regulatory obligations
Send business communications where permitted by law
Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
Consent
Where you have provided consent for us to do so.
Contract
Where processing is necessary to perform a contract or take steps prior to entering into a contract.
Legitimate Interests
Where processing is necessary for our legitimate business interests, including:
Responding to enquiries
Managing customer relationships
Improving our products and services
Website administration and security
Business development and marketing activities
Legal Obligation
Where processing is necessary to comply with legal or regulatory requirements.
Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business, including:
Technology and hosting providers
IT support and cybersecurity providers
Professional advisers
Service partners and subcontractors
Regulatory authorities, law enforcement agencies or government bodies where required by law
We do not sell personal information to third parties.
International Transfers
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure it remains protected and is processed in accordance with applicable data protection laws.
Data Security
We implement appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
While we take reasonable steps to protect personal information, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, contractual, accounting or reporting requirements.
Retention periods vary depending on the nature of the information, the purpose for which it was collected and any applicable legal obligations. When personal information is no longer required, it is securely deleted or anonymised where appropriate.
Your Rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request erasure of personal information
Request restriction of processing
Object to processing
Request transfer of your personal information where applicable
Withdraw consent where processing relies upon consent
To exercise any of these rights, please contact us using the details provided in this Privacy Policy.
Marketing Communications
Where permitted by law, we may send information about our products, services and business activities.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions within communications or by contacting us directly.
Cookies
Our website uses cookies and similar technologies to improve functionality, enhance user experience and understand how visitors use our website.
Further information can be found in our Cookie Policy.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices or security of external websites and encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations or website functionality.
Any updates will be published on this page and will take effect from the date of publication.
Contact Us
If you have any questions about this Privacy Policy or how we process personal information, please contact:
Secure Technology Solutions Ltd
Email: [email protected]
Telephone: +44 (0) 333 210 6000
Complaints
If you are dissatisfied with how we have handled your personal information, please contact us and we will endeavor to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
