What happens in the event of an emergency?

All GoTo products are equipped with a lockdown mode which instantly restricts all access instantly in case of emergency situations.

How secure are communications?

All data is encrypted end-to-end with HTTPS and digital signatures.

What happens if there’s a power outage?

GoTo products use a self-healing mesh network meaning service continues without disruption.

Is GoTo Secure cloud-based?

Yes, our platform works via a secure, encrypted cloud that can be managed from desktop, tablet or mobile.

Can I monitor locker use in real time?

Yes. Users can view live access logs, suspicious activity alerts and locker statuses in any given moment via mobile, tablet or desktop.

Does STSL software integrate with existing systems?

Yes. Our GoToSecure platform connects seamlessly with Lenel, Nedap, Gallagher, Verkada and many other access control platforms.

What certifications does the GoTo Lock hold?

CE (Europe), FCC (US), IC (Canada), and DIN 4547-2 compliance.  

Can lockers be shared by multiple users?

Yes. Locks can be configured for personal, shared, alternating, or restricted use.

What happens if the batteries run out?

The lock sends low-battery alerts via GoTo Secure software. Batteries can be replaced easily without data loss.

Can the GoTo Lock be installed on existing lockers?

Yes. The GoTo Lock designed for retrofitting, so you don’t need to replace your lockers.